Refund policy

Returns & Exchanges

We want you to be thrilled with your order and there are some important points to note regarding our range.

Much of our new range is handmade and therefore each item is unique and there may be slight differences between products. This is the nature of handmade goods and not considered a fault.

Vintage and preloved items have their condition clearly shown in the images and/or description. Please carefully consider the condition of these items prior to purchasing. If you have any further queries regarding a specific product please contact us.

If you feel there is a fault in your order please contact us on emily@prettysnippets.com and we will endeavour to fix it for you via a return or exchange as soon as possible.

We are happy to accept returns within 7 days of purchase (excluding delivery costs). All return products must be in their original packaging and in unused condition.